FAQ
- How much does it cost for someone to call me on my TravelSIM?
- All about porting and call forwarding.
- What are the rates?
- How do I make or receive a call?
- How do I download the APP?
- How do I access data on my SIM?
- Can I get an invoice/bill?
- My SIM has been lost or stolen.
- Advocates and Authorised Representatives
- How to dial overseas numbers from my SIM.
- SIM showing SOS or No Service
- How can I keep my existing number?
- Can I get a refund of my unused credit?
- What is TravelSIM?
- What are the data packages?
- Zone 1 and Zone 2 rates.
- What is overseas credit?
- Financial Hardship
- Why can't I receive SMS messages from my bank?
- How can I protect my account?
- How can I reset my password?
- How can I protect my account?
- Where has my overseas credit gone?
- Is my phone compatible overseas?
- How do I activate my SIM?
- How do I get my phone number?
- What are the International Emergency Numbers?
- Does my data pack expire?
- How do I recharge my SIM?
- How can I manually connect my phone to a network?